Shipping policy

Shipping Policy

At Kalakriti by Sonal, we carefully pack every order to ensure your jewellery reaches you safely and beautifully.

Order Processing
• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping
• We currently ship across India.
• Standard delivery usually takes 3–7 business days after dispatch, depending on your location.
• Delivery timelines may vary for remote locations or due to circumstances beyond our control.

Shipping Charges
• Shipping charges, if applicable, will be displayed at checkout before you place your order.
• Free shipping offers may be available from time to time and will be clearly mentioned on our website.

Order Tracking
Once your order has been dispatched, you will receive tracking details through the contact information provided at checkout.

Delivery Delays
While we work with reliable delivery partners, delays may occasionally occur due to weather, holidays, operational issues, or other circumstances beyond our control.

Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order. Kalakriti by Sonal cannot be held responsible for delays or failed delivery caused by an incorrect or incomplete address.

International Shipping
International shipping availability, charges, duties, and taxes may vary depending on the destination. Any applicable customs duties or taxes are the responsibility of the customer unless otherwise stated at checkout.

Contact Us
If you have any questions regarding your order or delivery, please contact us through the contact details provided on our website.